Echometer - Notice history

Under maintenance

100% - uptime

Retros - Under maintenance

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

1:1s - Under maintenance

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

AI Functionality (Transcription, Tips & Hints) - Under maintenance

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
Jun 2022
Jul 2022

Jira Integration - Under maintenance

Notice history

Jul 2022

Login issues
  • Resolved
    Resolved

    The fix went live and the issue is now resolved.

  • Identified
    Identified

    We identified the issue and implemented a fix. The rollout will begin shortly.

    Until the fix is live you can use an existing workaround:

    1. Visit https://my.echometerapp.com/login
    2. Login again

    After logging in again you should be able to continue your work.

    You can expect the fix to go live in ~30 minutes.

  • Investigating
    Investigating

    We are aware of issues trying to access Echometer and are currently investigating this incident.

Database Maintenance
  • Completed
    July 07, 2022 at 4:27 PM
    Completed
    July 07, 2022 at 4:27 PM

    Maintenance has completed successfully and all services are available again. We'll be monitoring stability for some time.

  • In progress
    July 07, 2022 at 4:17 PM
    In progress
    July 07, 2022 at 4:17 PM

    We are now taking the app offline for maintenance.

  • Update
    July 07, 2022 at 10:43 AM
    Update
    July 07, 2022 at 10:43 AM

    We have successfully tested the planned maintenance on a current backup of our production database. Based on the test run, we expect the actual downtime of the Echometer App to stay well below 20 minutes.

    We will post another update shortly before the start of the actual downtime at some point after 6pm CEST, and then update regularly until the service is fully operational again.

  • Planned
    June 30, 2022 at 4:00 PM
    Planned
    June 30, 2022 at 4:00 PM

    Echometer will be unavailable during a planned database maintenance. If all goes well, the maintenance should take much less time than the scheduled time of 4 hours.

Jun 2022

Creating Jira Issues from Action Items is failing
  • Resolved
    Resolved

    The issue has been resolved and Jira issues can be created normally again.

  • Identified
    Identified

    We've identified the root cause and a fix is being worked on.

  • Investigating
    Investigating

    Some customers are reporting not being able to create Jira Issues from Action Items. We're investigating.

Echometer is failing to send E-Mails
  • Resolved
    Resolved

    The issue has been resolved and E-Mails are going out normally again.

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2022

No notices reported this month

May 2022 to Jul 2022

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