Echometer - Notice history

All systems operational

Retros - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Echometer App - Operational

99.97% uptime
Jun 2022 · 99.95%Jul · 99.96%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Jira Integration - Operational

1:1s - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

AI Functionality (Transcription, Tips & Hints) - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Notice history

View current status

Aug 2022

No notices reported this month

Jul 2022

Login issues
ResolvedPartial outage1 hour 1 minute
  • ResolvedUTC

    The fix went live and the issue is now resolved.

  • IdentifiedUTC

    We identified the issue and implemented a fix. The rollout will begin shortly.

    Until the fix is live you can use an existing workaround:

    1. Visit https://my.echometerapp.com/login
    2. Login again

    After logging in again you should be able to continue your work.

    You can expect the fix to go live in ~30 minutes.

  • InvestigatingUTC

    We are aware of issues trying to access Echometer and are currently investigating this incident.

JUL7
Database Maintenance
CompletedMaintenance27 minutes
  • CompletedJuly 07, 2022 at 4:27 PMUTC

    Maintenance has completed successfully and all services are available again. We'll be monitoring stability for some time.

  • In progressJuly 07, 2022 at 4:17 PMUTC

    We are now taking the app offline for maintenance.

  • UpdateJuly 07, 2022 at 10:43 AMUTC

    We have successfully tested the planned maintenance on a current backup of our production database. Based on the test run, we expect the actual downtime of the Echometer App to stay well below 20 minutes.

    We will post another update shortly before the start of the actual downtime at some point after 6pm CEST, and then update regularly until the service is fully operational again.

  • PlannedJune 30, 2022 at 4:00 PMUTC

    Echometer will be unavailable during a planned database maintenance. If all goes well, the maintenance should take much less time than the scheduled time of 4 hours.

Jun 2022

Creating Jira Issues from Action Items is failing
ResolvedPartial outage20 hours 43 minutes
  • ResolvedUTC

    The issue has been resolved and Jira issues can be created normally again.

  • IdentifiedUTC

    We've identified the root cause and a fix is being worked on.

  • InvestigatingUTC

    Some customers are reporting not being able to create Jira Issues from Action Items. We're investigating.

Echometer is failing to send E-Mails
ResolvedPartial outage1 hour 12 minutes
  • ResolvedUTC

    The issue has been resolved and E-Mails are going out normally again.

  • InvestigatingUTC

    We are currently investigating this incident.

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