Echometer - 1:1 meeting notes are currently not being synced – Incident details

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1:1 meeting notes are currently not being synced

Resolved244 hours 9 minutes

Affected

1:1s

Partial outage from 12:38 PM to 3:48 PM, Degraded performance from 3:48 PM to 4:48 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a workaround to get the syncing of 1:1 meeting notes going again, and monitoring the situation closely. We're still working on a full fix.

  • IdentifiedUTC

    We've identified a specific 1:1 series whose meeting notes are causing the issues. We're working on getting a workaround live before being able to implement a full fix.

  • InvestigatingUTC

    The syncing service for 1:1 meeting notes is unstable and has been taken down temporarily while we work on fixing the issue. You can keep working on your notes locally, but they will only sync to other devices once the service comes back online.