Echometer - Notice history

All systems operational

Retros - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Echometer App - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.76%

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Sep 2023
Oct 2023
Nov 2023

Jira Integration - Operational

1:1s - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

AI Functionality (Transcription, Tips & Hints) - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Availability Issues
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Issues with image uploads and displaying
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Open Telekom Cloud seems to have fixed the service responsible for image hosting. Since their internal issues are still ongoing, we're keeping an eye on this.

  • Identified
    UTC
    Identified

    Our hosting provider Telekom has an ongoing issue which causes user images inside Echometer to not be displayed properly.
    This affects at least workspace images, profile pictures and images on whiteboards.

    You can track the issue status here: https://status.otc-service.com/
    However, their status infrastructure seems to also be affected and not loading correctly.

Echometer is having performance problems at the moment
  • Resolved
    UTC
    Resolved

    The fix has been deployed and everything looks stable.

  • Monitoring
    UTC
    Monitoring

    We have deployed the fix and are monitoring for stability.

  • Identified
    UTC
    Identified

    The performance spikes have come down on their own again. We identified the root cause and are currently deploying a fix.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Connectivity Issues
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

Oct 2023

No notices reported this month

Sep 2023

No notices reported this month

Sep 2023 to Nov 2023

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