Echometer - Transcription feature not working – Incident details

All systems operational

Transcription feature not working

Resolved
Partial outage 0 %
Started 5 months agoLasted about 6 hours

Affected

Echometer App

Partial outage from 12:18 PM to 5:53 PM

AI Functionality (Transcription, Tips & Hints)

Partial outage from 12:18 PM to 5:53 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    AI-backed features seem to be working normally again.

  • Update
    Update

    OpenAI implemented a fix for their API issue and are currently monitoring the result.

  • Monitoring
    Monitoring
    Reason is outage of the OpenAI APIs. We'll update this issue once OpenAI has resolved the issue.